Custom Remodeling Services
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Return Policy
NO RETURN POLICY:
We appreciate your consideration of a return and strive for your satisfaction with our products and services. If there's anything we can do to enhance your experience, please don't hesitate to contact us at info@jumpn2cleandesignstudio.com.
Returns will only be accepted for items that are unused, undamaged, and still in their original packaging. The items should be in the same condition as when you received them.
Please be aware that returns are not accepted for published items or items that have been signed off on. Additionally, no returns are allowed for digital products.
To initiate a return, please submit your request within <3 days> from the date of item receipt.
Upon receiving your returned item, our team will conduct a thorough evaluation of your request and inspect the item's condition. You will receive an email confirmation acknowledging the receipt of your item and the commencement of the return processing. Subsequently, another email will notify you of the status of your return request.
If your return request is approved, a refund will be issued to your original payment method within <3 business days>. Please note that various payment processors have varying processing times, which may result in a slight delay before the refund appears in your bank statement.
Product Interview - No Call No-Show policy
At Jumpn2Clean Design Studio, LLC., we ensure the success of your project through a structured process. Please take note of the following guidelines:
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Introductory and Exit Interviews: Every project will involve both an introductory and exit interview. These interviews are dependent on effective communication regarding the project's development.
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Scheduled Meetings: Jumpn2Clean Design Studio, LLC. will arrange meeting times and availability for your convenience. We rely on you, the consumer, to contribute to the project by providing accurate information for documentation.
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No-Call No Show Policy: We expect both the designer and the client to honor appointment times, unless there are documented reasons for rescheduling.
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Rescheduling: If you need to reschedule, please notify us at least 24 hours before the scheduled meeting.
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Deposit Requirement: A 50% non-refundable deposit is mandatory for all our products. This deposit ensures commitment to your project and initiates the design process.
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Product Deposit
In the absence of specific terms detailed in the Introduction, JumpN2Clean Design Studio, LLC mandates a non-refundable 50% payment before commencing any service engagement. An invoice will be generated upon receipt of an Order or a signed Introduction from the Customer.
Please note that service pricing does not include taxes and expenses related to travel, lodging, meals, or other reasonable and necessary expenditures incurred by JumpN2Clean Design Studio, LLC. These additional expenses will be invoiced separately. Payment for all invoices is expected within a five (5) day period from the Customer's receipt of the invoice.
In the event of a Force Majeure Event (as defined below) or an Unforeseen Delay in service delivery, caused by the Customer or attributable to the Customer, and extending beyond a cumulative period of seven (7) business days, on the seventh (7th) business day or at JumpN2Clean Design Studio, LLC's discretion thereafter (the "Interim Invoice Date"), JumpN2Clean Design Studio, LLC reserves the right to issue an invoice to the Customer for completed project milestones, if not previously invoiced, and for a proportionate share of any ongoing services as of the Interim Invoice Date. All such invoices are subject to the payment terms outlined herein.
Furthermore, the Customer bears responsibility for covering all expenses associated with restarting any project following circumstances where the Customer's actions or inactions led to delays in Deliverables or other project interruptions.